October 2025

The Next Refi Wave, Monitoring Case Law, Perfecting Critical Communications & More

Our team has been on the move…we recently returned from the Five Star conference in Dallas, and we’ve met with colleagues and clients at almost a dozen other conferences and events across the country over the past month. Now our team is getting ready to head to Vegas for MBA Annual next week. Make sure to schedule a meeting to discuss how Covius can help support your goals for the rest of this year and through 2026. If you’re attending IMN’s MSR Forum next month in New York, I’ll be leading a panel on Hot Button Regulations, Client Requests & Measuring Performance of Sub-Servicers & Self-Servicers. Hope to see you there. In this issue, we’ll hear about recent court decisions that affect servicers and why monitoring case law is crucial for compliance, how our NTC team is preparing to support clients during the next cycle and the importance of critical communications.

Pete Pannes
Chief Business Officer

Why Monitoring Case Law is Critical for Compliance

One of the most crucial aspects of compliance is staying current with case law. Regulations and statutes set the framework, but new court decisions can immediately alter how you must operate and communicate with borrowers. Check out Jennifer Keys’ latest Compliance Update for insight into the latest litigations that impact servicers and their interactions with borrowers.

Let’s Connect at MBA Annual!

Covius will be on the ground next week at MBA Annual, and we’d love to connect. As recently announced, Covius has entered into an agreement to acquire Title365—further expanding our ability to deliver technology-driven efficiency, scalability and service excellence across the mortgage lifecycle. From loss mitigation and lien release tracking to title and settlement services, document and data solutions, borrower communications, and more, Covius provides the expertise and tools to help clients streamline operations and mitigate risk. We’re trusted by 9 of the top 10 lenders and servicers and 14 of the top 20 banks—let’s talk about how we can help you, too.

When ‘When' Arrives: NTC’s Plan for the Next Refi Wave

“When?” That’s the question everyone has been asking for three years. When will interest rates hit a level to restart refinances and begin to unfreeze the purchase market? Recently, we sat down with Jimmy Walby, NTC EVP-Operations, to find out what NTC is doing to be ready…when “when” arrives.

Stay Ahead of the MERS Annual Review Deadline with Clayton

If your organization serviced 1,000 or more MERS loans as of March 31st, you are required to complete an Annual Review with a qualified third-party vendor by December 31st. Missing this deadline can result in steep fines or even suspension from the MERS system.

Clayton Servicing Oversight is your trusted partner to make this process painless. With deep expertise and proven experience, our team ensures your review is conducted efficiently, accurately and in full compliance with MERS requirements. Don’t wait until the last minute. Engage with Clayton now and get the help you need before the year-end deadline.

Why Critical Communications Matter More Than Ever

From disclosures to borrower communications, Covius Document Solutions delivers compliant, end-to-end document generation, management and mail services for mortgage originators, servicers and auto lenders. Check out this short video with SVP–Product Strategy Dario D’Urso on how our team accelerates onboarding while standardizing workflows, reducing errors and strengthening customer communications across high-volume operations.